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Floracent

Delivery

 

At Floracent, we would like to make our flowers accessible to all. However due to access restrictions, we are unable to deliver orders to the following locations:

 

  • All Military Camps
  • All Military Airbases
  • All Naval Bases
  • All Police and SCDF stations
  • All Airports
  • All Sea Ports and Shipyards
  • All Prisons facilities
  • All Power Stations
  • All immigration checkpoints
  • Restricted Areas 
  • High Security Areas
  • All Islands outside Mainland Singapore (including Sentosa, Jurong Island, etc)
  • All Hospitals in Singapore 
  • Airline Road
  • Airport Cargo Road
  • Tuas
  • Penjuru
  • Lim Chu Kang
  • Alps Avenue
  • Brani Terminal Avenue
  • Rifle Range


    Delivery will be deem unsuccessful in cases of the following scenarios :

    • Invalid Delivery address
    • Wrong address given by sender
    • Recipient is not present at the given address and no alternative person at the location is able to receive the gift on behalf
    • Change of delivery address or timing on delivery day itself


    For unsuccessful delivery, customer will receive an email notification for the failed delivery attempt. For Re-delivery arrangements, customer may do the following:

    • Reach out to us at hello@floracent.com or WhatsApp us at 81560440
    • Re-delivery will be subjected to a re-delivery charge of $15
    • Re-delivery will only be scheduled on the next available delivery day.

    Do check out the FAQ for any questions regarding delivery or contact us here.

     

     

     

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