Delivery
At Floracent, we would like to make our flowers accessible to all. However due to access restrictions, we are unable to deliver orders to the following locations:
- All Military Camps
- All Military Airbases
- All Naval Bases
- All Police and SCDF stations
- All Airports
- All Sea Ports and Shipyards
- All Prisons facilities
- All Power Stations
- All immigration checkpoints
- Restricted Areas
- High Security Areas
- All Islands outside Mainland Singapore (including Sentosa, Jurong Island, etc)
- All Hospitals in Singapore
- Airline Road
- Airport Cargo Road
- Tuas
- Penjuru
- Lim Chu Kang
- Alps Avenue
- Brani Terminal Avenue
- Rifle Range
Delivery will be deem unsuccessful in cases of the following scenarios :
- Invalid Delivery address
- Wrong address given by sender
- Recipient is not present at the given address and no alternative person at the location is able to receive the gift on behalf
- Change of delivery address or timing on delivery day itself
For unsuccessful delivery, customer will receive an email notification for the failed delivery attempt. For Re-delivery arrangements, customer may do the following:
- Reach out to us at hello@floracent.com or WhatsApp us at 81560440
- Re-delivery will be subjected to a re-delivery charge of $15
- Re-delivery will only be scheduled on the next available delivery day.
Do check out the FAQ for any questions regarding delivery or contact us here.
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