At Floracent, we would like to make our flowers accessible to all. However due to access restrictions, we are unable to deliver orders to the following locations:
All Military Camps
All Military Airbases
All Naval Bases
All Police and SCDF stations
All Airports
All Sea Ports and Shipyards
All Prisons facilities
All Power Stations
All immigration checkpoints
Restricted Areas
High Security Areas
All Islands outside Mainland Singapore (including Sentosa, Jurong Island, etc)
All Hospitals in Singapore
Airline Road
Airport Cargo Road
Tuas
Penjuru
Lim Chu Kang
Alps Avenue
Brani Terminal Avenue
Rifle Range
Delivery will be deem unsuccessful in cases of the following scenarios :
Invalid Delivery address
Wrong address given by sender
Recipient is not present at the given address and no alternative person at the location is able to receive the gift on behalf
Change of delivery address or timing on delivery day itself
For unsuccessful delivery, customer will receive an email notification for the failed delivery attempt. For Re-delivery arrangements, customer may do the following:
Reach out to us at hello@floracent.com or WhatsApp us at 81560440
Re-delivery will be subjected to a re-delivery charge of $15
Re-delivery will only be scheduled on the next available delivery day.
Do check out the FAQ for any questions regarding delivery or contact us here.
